Privacy Policy

Last updated: 09/02/2026

Degrees of Comfort (“we”, “us”, “our”) operates the website degreesofcomfort.co.uk. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information in accordance with UK GDPR and EU GDPR.

1. Information We Collect

We collect personal data only when you voluntarily provide it, for example through our contact form. This may include:

Name
Email address
Phone number (if provided)
Message content

We also collect anonymised usage data through Google Analytics.

2. How We Use Your Information

Your data is used only to:

Respond to enquiries
Provide customer support
Improve our website and services

We do not sell, rent, or share your personal data for marketing purposes.

3. Google Analytics

We use Google Analytics to analyse how visitors use our website. This helps us improve performance and content.

Google Analytics collects information such as:

Pages visited
Time spent on pages
Device and browser type
Approximate location
Anonymised IP address (where possible)

Analytics cookies are used only with your consent and can be disabled via our cookie banner.

4. Legal Basis for Processing

We process personal data based on:

Your consent (when submitting forms or accepting cookies)
Our legitimate interest in responding to enquiries and improving our website

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Only authorised persons can access stored data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil its purpose, or as required by law.

Enquiry data is normally retained for business communication purposes and then deleted when no longer needed.

7. Your Rights

You have the right to:

Access your personal data
Request correction
Request deletion
Restrict processing
Object to processing
Withdraw consent
Request data portability

To exercise your rights, contact us at:

📧 [insert email address]

8. Third Parties

We only share data with trusted service providers, including:

Google LLC (Google Analytics)

These providers process data in accordance with their own privacy policies and applicable laws.

9. Contact Details

Data Controller: Degrees of Comfort
Website: https://degreesofcomfort.co.uk
Email: [email protected]

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.